# TrueOps

> TrueOps reclaims the Amazon FBA reimbursements and refunds you're owed — without the manual work. You only pay when we recover.

Amazon owes most sellers money for lost, damaged, and mishandled inventory. TrueOps serves two audiences: 3P (third-party) Amazon Sellers and 1P (first-party) Amazon Vendors. Expert auditors and advanced technology continuously review your account for reimbursement-eligible discrepancies, file the claims, and track them through to payout. The initial scan is free and no credit card is required to start.

## Key facts

- **What we do:** Amazon FBA reimbursement and refund recovery (expert auditing + claim filing).
- **Who we serve:** Amazon 3P Sellers and 1P Vendors.
- **Pricing:** Free initial scan, no credit card required. You pay a 10% commission on reimbursed claims.
- **How it works:** Connect your account → TrueOps audits for discrepancies → we file and track claims → Amazon reimburses you.
- **Differentiators:** Expert auditors, advanced technology, and responsive support.

## Pages

- [Home](https://www.trueops.com/): Overview of how TrueOps reclaims money Amazon owes you.
- [Services](https://www.trueops.com/services): 3P Seller Auditing and 1P Vendor Auditing.
- [Features](https://www.trueops.com/features): What the reimbursement recovery platform does.
- [Pricing](https://www.trueops.com/pricing): 10% commission on reimbursed claims. Free initial scan.

## Optional

- [1P Vendor Auditing](https://www.trueops.com/1p-vendor): Reimbursement recovery for Amazon 1P Vendors.
- [Contact](https://www.trueops.com/contact): Get in touch to start reclaiming funds.